Over the past thirty years, I have worked on and off within the crisis helpline sector in a variety of volunteer phone responder and technology advisory roles. (I have been working in helplines since a teenager in actual fact). 

During the past nine years, I have had th...

In putting my thoughts together related to 2019 and beyond, I was struck by the massive shifts in many areas that have occurred not just in Canada and the US, but around the globe.

I try not to be a fatalist or even a person who likes to provide predictions for the futu...

The winners of this year’s AWIT Spotlight Awards include a no-nonsense farm girl turned tech master, an emerging engineer, a specialist in lifting others up and a woman who brings mindfulness to tech with yoga and meditation.

“The AWIT Spotlight Awards honor women who a...

Crisis Services Canada’s digital transformation means more lives saved

On August 14, 2018, Crisis Services Canada (CSC) accepted the award for Digital Transformation in the SME Public or not-for-profit organization category. 

(https://www.itbusiness.ca/digital-transforma...

Downers Grove, Ill., July 18, 2018 – Three women singled out for their commitment, leadership and mentorship in the information technology (IT) industry and a recent high school graduate who plans to study electrical and computer engineering in college are the recipien...

CATA Alliance 2018 award winner for Public Service Leadership Innovation Award – Crisis Services Canada Founding CEO and CTO Roberta J. Fox-Lawson and her acceptance speech announces very proud to bring the best of Canadian innovation to help save lives of the people o...

Roberta J. Fox and the Honourable Navdeep Bains, Minister of Innovation, Science and Economic Development

Roberta J. Fox-Lawson, Chair and Chief Innovation Officer for FOX GROUP Technology and Founding and Interim CEO and CTO for Canada Suicide Prevention Service was re...

BrantTel Marketing Manager, Chris Deineka recently interviewed Crisis Services Canada Senior Management Technology Advisor in honour of the Bell Canada’s Let’s Talk campaign

Note to Readers:  On January 31st, support Bell Let’s Talk - for every text message sent by Bell...

First, as a consultant/industry analyst organization, it is our role to view these documents from the perspective of the effect on our clients and on the decision makers in the market place.  Secondly, it is important to realize and understand that no one at FOX GROUP...

The 9-1-1 service may have been failing when the president of the Cora restaurant chain, Nicholas Tsouflidis, called him to say he had just been kidnapped. But even if the call lasted more than 20 minutes, it is not necessarily easy to track and locate a cell phone in...