Originally written in 1986, Updated due to COVID-19:  

These tops tips can be applied to temporary measures where many people are now required to work at home.  

Being a successful mobile worker takes much more than just good technology skills.  From years of e...

What is happening to 911 to enable texting?

On June 1, 2017, the Canadian Regulatory Telecommunications Commission (CRTC) issued Telecom Regulatory Policy CRTC 2017-182 which defined how the industry would be modernizing the 9-1-1 networks to meet the public safety need...

Each year we ask our FOX GROUP and 911 Tech Advisors clients to give us their concerns and thoughts  about the communications technology sector.  We use this information to provide some feedback to help shape how the tech sector can deliver products and services that w...

Over the past thirty years, I have worked on and off within the crisis helpline sector in a variety of volunteer phone responder and technology advisory roles. (I have been working in helplines since a teenager in actual fact). 

During the past nine years, I have had th...

In putting my thoughts together related to 2019 and beyond, I was struck by the massive shifts in many areas that have occurred not just in Canada and the US, but around the globe.

I try not to be a fatalist or even a person who likes to provide predictions for the futu...

The winners of this year’s AWIT Spotlight Awards include a no-nonsense farm girl turned tech master, an emerging engineer, a specialist in lifting others up and a woman who brings mindfulness to tech with yoga and meditation.

“The AWIT Spotlight Awards honor women who a...

Crisis Services Canada’s digital transformation means more lives saved

On August 14, 2018, Crisis Services Canada (CSC) accepted the award for Digital Transformation in the SME Public or not-for-profit organization category. 

(https://www.itbusiness.ca/digital-transforma...

Downers Grove, Ill., July 18, 2018 – Three women singled out for their commitment, leadership and mentorship in the information technology (IT) industry and a recent high school graduate who plans to study electrical and computer engineering in college are the recipien...

CATA Alliance 2018 award winner for Public Service Leadership Innovation Award – Crisis Services Canada Founding CEO and CTO Roberta J. Fox-Lawson and her acceptance speech announces very proud to bring the best of Canadian innovation to help save lives of the people o...

Roberta J. Fox and the Honourable Navdeep Bains, Minister of Innovation, Science and Economic Development

Roberta J. Fox-Lawson, Chair and Chief Innovation Officer for FOX GROUP Technology and Founding and Interim CEO and CTO for Canada Suicide Prevention Service was re...