Our Clients
Our clients share common characteristics:
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Multiple locations using many types of communications hardware, software, services and vendors
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Legacy technology environments and don't know who or what to believe, what they need in the future, or how to get there
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Lack of current telecommunications expertise related to technology, products services and vendors
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Challenges with vendors and struggle to keep up with the technology trends, services and vendors
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Staff that are too busy running the day-to-day operations to keep up-to-date with latest technologies
Our clients tell us that they require objective, experienced, un-biased professionals who can help them leverage extensive experience, expertise, and vendor relationships to work beside them to design, acquire and project manage effective next generation communications solutions, and they rely on FOX GROUP to help them.
Many of our clients are large, distributed regional, provincial and crown corporation organizations. We also serve the insurance and finance, technology, telecom/utility, professional services and non-profit sectors. Most of our clients have distributed locations in many parts of Canada, the US and internationally.
Association, Non-Profit, Hospital and Education
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Canada Suicide Prevention Services, Canada
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Cancer Care Ontario - Toronto, ON
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Centennial College - Scarborough, ON
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Crisis Services Canada
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Drumheller Museum of Paleontology - Drumheller, AB
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Ontario College of Physicians and Surgeons - Toronto, ON
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Ottawa General Hospital - Ottawa, ON
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Museum of Civilization - Ottawa, ON
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Museum of Science and Technology - Ottawa, ON
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Medic Alert Foundation of Canada - Toronto, ON
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Queen's University - Kingston, ON
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RA Centre - Ottawa, ON
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Royal College of Physicians and Surgeons - Ottawa, ON
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Royal Ontario Museum - Toronto, ON
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Spectra Community Services (Distress Centre) - Brampton, ON
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Sunnybrook Health Sciences - Toronto, ON
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University of British Columbia - Victoria, BC
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Vancouver General Hospital - Vancouver, BC
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War Amps of Canada - Ottawa, ON & Montreal, QC
Energy, Agriculture and Manufacturing
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Burlington Hydro - Burlington, ON
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Enersource - Mississauga, ON
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General Motors - Oshawa, ON
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Hydro One - Toronto, ON
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Mississauga Hydro - Mississauga, ON
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Suncor Corp. - Fort McMurray, AB
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Syncrude - Fort McMurray, AB
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UFA Farm Co-operative - Calgary, AB
Entertainment Industry
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Sony Music Canada - North York, ON
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Universal Music Canada - Pickering, ON
Financial Services and Insurance
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Bank of Montreal - Scarborough, ON
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CIBC Wood Gundy - Toronto, ON
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CitiFinancial Canada - Toronto, ON
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Empire Financial Group - Kingston, ON
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Investment Planning Corporation - Aurora, ON
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Ontario Teachers Pension Plan - North York, ON
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Royal Bank of Canada - Toronto, ON
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Royal Bank - Dominion Security - Toronto, ON
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Scotia Bank Canada - Scarborough, ON
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Sherritt International - Toronto, ON
Retail and Consumer Sector
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Bayer Corp. - Etobicoke, ON
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Jones Apparel Group - Vaughan, ON
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Hudson's Bay - Toronto, ON
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Nestle Canada - Toronto, ON
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Panago Pizza - Abbotsford, BC
Federal, Provincial and Crown Corporations
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Aeroplan
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Air Canada
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Atomic Energy of Canada - Ottawa, ON
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CBC Radio-Canada - Toronto, Montreal, Canada wide
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GO Transit/Metrolinx - Toronto, ON
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Indian and Northern Affairs - Ottawa, ON
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National Defence - Ottawa, ON
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Niagara Fallsview Casino & Resort - Niagara Falls, ON
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Ontario Provincial Police - Downsview, ON
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Province of Ontario - Toronto, ON
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Rockcliffe Military Base - Ottawa, ON
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TTC - Toronto, ON
Municipal/Regional Governments
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City of Kitchener, ON
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City of Toronto - Toronto, ON
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Kingston Penitentiary - Kingston, ON
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Ministry of Northern Development and Mines - Sudbury, ON
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Regional Municipality of York - Aurora, ON
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Simcoe County - Barrie, ON
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Toronto Regional Conservation Authority - Vaughan, ON
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Toronto Fire and Police - Toronto, ON
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Upper Canada Village - Kingston, ON
IT, Telecom and Professional Services
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Arius 3d - Toronto, ON
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AT&T Corp. - Toronto, ON
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Avaya Canada Corp. - Markham, ON
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Bell Aliant - Fredericton, NB
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Bell Canada - Toronto, ON
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EDS Canada - Toronto, ON
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Gordian Group - Toronto, ON
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Grant Thornton - Toronto, ON
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Hewlett-Packard - Mississauga, ON
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Home-Link Services Canada - North York, ON
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IBM Canada - Markham, ON
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Intria/HP - Toronto, ON
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Interactive Intelligence - Indianapolis, IN
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Microsoft Canada - Mississauga, ON
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Nortel Networks - Brampton, ON
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Royal Le Page - Vaughan, ON
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SMG Law - Toronto, ON
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Sprint Canada Corp. - North York, ON
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TELUS - Vancouver, BC
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US West - Kansas City, MI
Miscellaneous Clients
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CCTS - Commissioner for Complaints Telecommunications Services - Ottawa, ON
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Woodbridge Corp. - Toronto, ON
Vendor Relationships
One of the most important areas we provide value in is our decades of working with leading vendors across Canada and the US. We are very proud and honoured by the fact that the vendor community offered feedback on working with us in many of our end-user client consulting and RFP engagements.
We work hard to be objective, fair, collaborative, direct and open when working with them, while respecting the confidentiality, policies, values of our end-user clients during RFP/negotiation projects.
Acme Packet - Rinaldo Huriptyo - "Roberta and her experienced consultants and analysts are able to interpret, educate and inform both the industry and its end user clients on the Canadian trends, issues, challenges and benefits of a broad range of telecom, network and call centre technologies. It is rare to find this combination of technical knowledge, expertise and experience combined with ability to write in clear business language."
Attain Group - Derrick Hanson, President & CEO - "Roberta is a high-energy, results-oriented telecom professional whose thorough investigation and analysis of client's requirements and her ability to deliver on time and on budget, has resulted in exceptional client testimonials, and created repeat client business for us as a strategic engineering partner of FOX GROUP in Ottawa. I highly recommend Roberta and her team for any telecommunications and unified communications project."
Avaya - Avaya Global Consultant Relations Program - "FOX GROUP is among one of the top consultant and analyst firms in North America. Under the leadership and direction of Roberta Fox, Roberta leads a world-class team that offers dynamic expertise and knowledge to clients in a variety of businesses. From product testing, to design and implementation, to a strategic overview and analysis of the business's short and long-term growth, FOX GROUP is an organization to look to for practical and strategic advice and guidance."
Bell Canada - Former Regional Sales Manager - "Throughout my dealings with FOX GROUP it has been apparent to me that their number one priority is to improve their customer's business. They do this by bringing experience and through their diverse backgrounds, to the client account."
Komutel - Yves Laliberte, President, Business Development - "Roberta and her team are extremely knowledgeable about the telecom market and how the various technologies and services can benefit the enterprise. She is methodical and conscientious in working with her clients to understand their current and future needs so that appropriate strategies and sound investments can be established. I am very comfortable in recommending her services."
Mitel Networks - Former Senior Account Executive, Corporate Accounts - "FOX GROUP is unique in that they combine technical depth, strategy, collaboration, style, rigorous, yet creative selection process combined with a long-term view for establishing both the right vendor and technology platforms."
Neotelis - Michel Bruyere - "I've known Roberta for several years and view her as a role model for independent telecom consultants and for women in technology. With her technical knowledge of IT, VoIP, UC, call centres, etc., combined with her experience in vendor management and senior client/project management, she brings great value to her assignments and clients."