Technology Dispatch

Technology Dispatch - Archives

News about IT, UC, telecommunications, networking and contact centres and what it means to business and the industry.

Volume 11, Issue 134, June 2016

Article by Bill Elliott - NENA 2016 Annual Conference, Announcement of FOX GROUP Launches 9-1-1 Advisory Division, Industry News and Commentary, and much more...

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Volume 11, Issue 131, March, 2016

Article by Roberta J. Fox, Editor-in-Chief, "UC, Cloud, WebRTC, and the Accelerated Pace of Technology - What is still relevant?"

Industry News about IBM, Primus, ICTC, Mitel, Dimension Data, ShoreTel, Interactive Intelligence, Xerox, and much more...

Adobe PDF Version

Volume 10, Issue 130, December, 2015

Editor In Chief Closing 2015 Comments, Article by Roberta J. Fox, Editor-in-Chief, "Abstract from UC Strategies Podcast"

Article by Helga Egan with input from Roberta J. Fox, Editor-in-Chief,"No Erlangs for UC - Part 2"

Industry News about Cisco, Shaw, ShoreTel, TELUS, and much more...

Volume 10, Issue 129, November, 2015

Article by Roberta J. Fox, Editor-in-Chief, "No Erlangs for UC - Part 1"

Industry News about Cisco, BlackBerry, TELUS, Apple, AllStream, Avaya, Gartner Predictions, and much more...

Volume 10, Issue 128, October, 2015

Article by Roberta J. Fox, Editor-in-Chief, "Telecom 2015 Conference Highlights"

Industry News about Interactive Intelligence and the Gartner Magic Quadrant(s), Apple, Dell, Hewlett Packard Enterprise, iPhone Apps from Microsoft, Ontera, Rogers Communications, the City of Perth, and much more...

Volume 10, Issue 127, September, 2015

Articles by Roberta J. Fox, Editor-in-Chief, "Sound Quality Really Matters in the World of UC Applications," and "ININ Advances Quickly - Changes in Cloud Portfolio"

Industry News about the BlackBerry acquisition of Good Technology, Ink-as-a-Service from HP, Microsoft's acquisition of Adallom, Microsoft Dynamics CRM, Symphony, CRTC, and Telecom 2015 (special rates for Dispatch subscribers!).

Volume 10, Issue 126, August, 2015

Articles by Roberta J. Fox, Editor-in-Chief, "What a zooey summer this has been...where did it go?" and Roberta J. Fox, Bill Elliott and Susan Dineen, FOX GROUP Technology, "Need Help? Call 911 - But will they find you in time?"

Industry News about the Avaya acquisition of ESNA, the Gartner Magic Quadrant for Unified Communications, teliPhone, COMPAREX, the HP-ShoreTel partnership, the new president of Bell Media, Windows 10 highlights, quarterly financial information from Bell, ShoreTel, Interactive Intelligence, Mitel and TELUS, and much more...

Volume 10, Issue 125, July, 2015

Articles by Kieth N. Miles, MBA, "Is Integrity Obsolete,?" and John Sneyd, Regional Account Manager, Panasonic Canada, "In-Premise Communications Systems versus Cloud or Hosted PBX?"

Industry News about the Microsoft Worldwide Partner Conference, BlackBerry-Android rumors, Rogers' purchase of Mobilicity, the Home Gateway Initiative (HGI), Cisco's New Channel Chief in Canada, accolades for Northern Communications' Message Center, and much more...

Volume 10, Issue 124, June, 2015

Article by Roberta J. Fox, Editor-in-Chief, "Convergence/Divergence and Accelerated Change," that covers a busy month of events: Interactions 2015, MISA Ontario, and a Panasonic briefing.

Industry News about Microsoft data centers to open in Canada, Interactive Intelligence's new customer engagement cloud service (PureCloud Engage), Cisco's investment in China, Plantronics noise cancellation wireless headset, L-Spark partnership with Microsoft, Bell, Suretap, Apple Music, and much more...

Volume 10, Issue 123, May 29, 2015

Article by Roberta J. Fox, Editor-in-Chief, "Customer Service Challenge and Success - Don't Always Blame the Technology!," and excerpts from Chris Henry's article on IT World Canada, "Five Takeaways from the #Salesforce World Tour in Toronto".

Industry News about Microsoft Ignite, Snom, the CRTC, Cisco Spark, Cisco Connect, Google's Project Fi, Cloud Management-as-a-Surface, Avaya, Mitel, ShoreTel, Shaw Communications, Spectrum Auction, FlexITy, and financial information from Interactive Intelligence, Bell, Avaya, Mitel, and Telus, and much more…

Volume 10, Issue 122, April, 2015

Article by Chris Henry, FOX GROUP Executive Advisor - ICT Strategy and Management: "A CIO's Insights on Microsoft's New 'Lync' Version Called 'Skype for Business'"

Industry News about the Nokia's purchase of Alcatel-Lucent, HP's new SOC, Microsoft's purchase of Datazen, new version of Microsoft Surface, Panasonic, Cisco, Avaya and Knoahsoft, ShoreTel, Mitel, UC Point, SkyKick, Rogers Communications, Shaw Communications
and much more…

Volume 10, Issue 121, March, 2015

From the Editor-in-Chief: "Life Gets Faster, More Information to Manage, and Changing Views"

Industry News about the Nemertes annual spending study, Videotron, Ikea, Audio Analytic, TELUS, Women in Communications and Technology (WCT), Mitel, Wind Mobile, the AWS-3 auction, BlackBerry, Samsung, IBM, and Dell

and much more…

Editor-in-Chief Update: "AI and the Future for Business Virtual Agents"

Upcoming Industry Events

Top Industry News & Comments

and much more...

Volume 9, Issue 109, March, 2014

Changing Skills for IT Professionals

Changing the Game of Consulting - FOX GROUP goes Digital

Upcoming Industry Events

Top Industry News & Comments

and much more...