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The Challenge of the UC User Experience…When will it be simple and easy for us?

I read with interest Robbie Pleasant’s recent article on the value of the user experience on the UCStrategies site. His article made me think about the various numerous business and personal UC and desktop applications that I use daily in working with clients and our distributed FOX GROUP consultants.

This got me thinking that I would take a different approach in writing this month’s article, so here goes. Hold on, technology industry…

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