The 9-1-1 service may have been failing when the president of the Cora restaurant chain, Nicholas Tsouflidis, called him to say he had just been kidnapped. But even if the call lasted more than 20 minutes, it is not necessarily easy to track and locate a cell phone in...

Our analysis of the top communications technology trends for 2016.

In an emergency we have an expectation that when we call 911, first responders will quickly be on the scene to assist. Unfortunately, the reality of E911 can be complicated and more disconcerting than this. Sometimes the truth hurts and in the case of what is happening...

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Unpacking UC: Mitel Networks

November 17, 2016

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