Respected Senior Digital Technology Advisors and Designers in Next Generation Communications Technology and Innovation
Technology Strategy, Architecture, Design and Procurement Services in NG9-1-1, Unified Communications, Telecommunications, Contact Centres and Networking
FOX GROUP Leadership Team & Advisors - Best and Most Respected
Senior IT and Communications Technology Professionals in Canada
The FOX GROUP senior team is a world class team of experienced management and technology professionals who work together to deliver high value, quality technology consulting in strategy, bench-marking, procurement, vendor negotiations and project management.
These seasoned management and technology professionals bring deep subject matter knowledge in their respective areas, combined with vendor and customer operational experience to develop and deploy technology solutions - all the while transferring knowledge to our clients.
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Roberta J. Fox - Lawson
Chairman & Chief Innovation Officer - FOX GROUP Technology
Chairman & Chief Procurement Officer - 9-1-1 Tech Advisors
Senior Management Technology Advisor for Crisis Services Canada
BCStrategies Expert - BCStrategies
Member of:
APCO - Association of Public Safety Communications
NENA 9-1-1 Association (National Emergency Number Association, Ontario Chapter)
CRTC - Various ESWG NG9-1-1 Steering Committee participant
- Co-author on NG9-1-1 transition standards
CITIG - Canadian Interoperability Technology Interest Group
(for First Responders, Police, EMS and PSAPs)
MISA - Municipal Information Systems Association
Roberta J. Fox is a top Canadian IT communications technology consultant, analyst, and thought-leader. She often speaks at industry events on topics of unified communications, telecommunications and networking technologies. She has extensive experience helping large organizations acquire complex technology and business solutions including the recent award winning Canada Suicide Prevention Service voice, text and chat national suicide prevention and support hotline.
She has the unique, creative ability to explain, educate and inform Canadian government and business leaders on the benefits and challenges of next generation technology solutions. She leverages her extensive corporate and management consulting experience and vendor relationships to ensure that the right technologies are selected, deployed and managed to ensure successful business results for FOX GROUP clients and their vendors. She has been an expert witness in technology law cases involving technology service level performance, telework technology solutions and contact centre practices.
Roberta has over 20 years of corporate experience working in senior technology management and consulting roles for respected firms such as AT&T Solutions, Deloitte Consulting, EDS, Hewlett Packard Canada Ltd. and Citibank, prior to forming FOX GROUP in 2000.
Roberta has also held a continuing education faculty teaching position at Humber College, and has spoken at Ryerson Polytechnic University in the areas of advanced networking technology and technology procurement. She was an active member of academic advisory committees on telecommunications and network engineering with numerous Canadian institutes of higher education including Humber College and Algonquin College.
She continues to be active in professional, industry, business and non-profit associations at the executive and board level.
Stephen W. Lawson
Chief Technology Advocate - FOX GROUP
IT, UC, network architectures, procurement analysis, client and project management
Stephen has 37 years experience in the information technology industry in Canada. He has been involved in senior level hands-on technology support, project management, training, IT Management and business development roles for many large corporate clients spanning a diverse range of technologies and industries such as Polygram Music, North American Trust, Logisil Consulting, ASAP Computer Products to name a few.
He has also been responsible for technology support programs, staff requirements, staff management and development for complex distributed technology environments. His experience has been gained in both corporate and consulting roles in information technology management, IT architecture, vendor management and technology staff supervision. He has also been involved in numerous technology start-up companies in business development roles for complex technology solutions.
Stephen keeps up to date on technology trends, issues and considerations by participating in leading vendor conferences, education events and managing the FOX GROUP technology environment.
Susan Dineen B.SC
Executive Advisor - Digital Marketing and Innovation Strategies - FOX GROUP
CEO - Legacy Next Strategies - Human Capital Strategies for Legacy Technologies
Susan brings a unique combination of practical business and senior management experience to her client assignments having held executive positions in Information Technology, Marketing, New Media, Business Development and Customer Service for a broad range of high technology consumer oriented companies in Canada including Aris3D, Sony Music Canada and Ault Foods.
She provides senior leadership and engagement expertise to FOX GROUP in the areas of IT strategic planning, human capital evolution and digital innovation.
She recently developed a practice focusing on human capital strategies focused on legacy technology support and operations.
Experienced Executive Management Advisors and Technology Professionals Supplement the
FOX GROUP Leadership team
Our leadership team is supplemented by senior management professionals with decades of experience in IT, telecom, network, contact center, UC and 9-1-1 technology. They bring decades of design, installation and project management expertise to each engagement.
Their deep technical expertise and experience ensure that from concept to go-live our clients have solutions that work and deliver positive results for their organization and customers!
W.A. (Bill) Elliott, BCom, ENP
Senior 9-1-1 Alumni, 9-1-1 Tech Advisors, div. of FOX GROUP
Developed tools and methodology for the NG9-1-1 assessments, strategy & architecture, telecom design, acquisition and total cost of ownership analysis
Former Member of:
NENA - the 9-1-1 Association
MISA - Municipal Information Systems Association
CITIG - Canadian Interoperability Technology Interest Group
(for First Responders, Police, EMS and PSAPs)
CRTC - ESWG (Emergency Services Working Group), developing NG9-1-1 regulatory framework
Bill Elliott brings over 40 years experience working in the telecommunications industry to his former roles in the FOX GROUP organization.
Bill has participated in the design, deployment and operations of Bell Canada’s internal 9-1-1 Carrier network. He was actively involved in NENA 9-1-1, and has his ENP designation. Bill was a committee lead within the CRTC Emergency Services Working Group that establishes NG9-1-1 standards. He has participated on numerous 9-1-1/omni-channel contact center vendor advisory councils, providing guidance and insight.
His academic background and business experience have provided him with a well-rounded background, which makes him a uniquely qualified individual. Mr. Elliott’s value is his ability to leverage technological solutions to help resolve business issues, combined with extensive analysis, project management and consulting experience.