Respected Senior Digital Technology Advisors and Designers in Next Generation Communications Technology and Innovation
Technology Strategy, Architecture, Design and Procurement Services in NG9-1-1, Unified Communications, Telecommunications, Contact Centres and Networking
FOX GROUP Consultants and Associates
These seasoned professionals bring deep subject matter knowledge in their respective areas, combined with vendor certifications, and technology operational experience to develop and deploy technology solutions all the while
transferring knowledge to our clients.
We also have additional associates and strategic partners who are engaged to assist as and when required, under the direction of Roberta J. Fox and Stephen Lawson, to ensure that the right skills, experience and knowledge are deployed to deliver results.
Jeanie Wright, RN, BA, MISt
Senior Health Care and Project Manager Consultant
Health Care Information Systems and Operations
Project Manager
Jeanie Wright brings over forty years of experience working in the Healthcare and Information Systems industries. She specializes in healthcare information systems technology, solution design, project management and management strategy.
Her academic background and business experience have provided her with a well-rounded background, which makes her a uniquely qualified individual in IT and overall project management for a broad range of public sector organizations.
Ms. Wright’s value is her ability to leverage healthcare expertise along with technological knowledge to help identify and resolve business issues, combined with extensive project management and consulting experience.
Patricia (Pat) Blythe
Senior Consultant - Contact Center Design
Contact Center Design & Project Management, 9-1-1, Business Continuity/Disaster Planning, Facilities Management
Pat has 25 years experience working with Avaya products. She has taught the call center design courses for Avaya University and provided design and implementation training to Avaya business partners.
She leverages her big-picture view of operations to assist non-profit, government and enterprise organizations with their contact center strategies. Her industry experience enables her to effectively develop architectures and designs in 9-1-1, facilities management; business continuity/disaster recovery planning; system analysis, RFP needs analysis/business requirements; contact center coaching/training and project management support.
Eugenia Yau P.Eng
Senior Associate - Telecom Procurement and Financial Analysis
Telecommunications - Contact Center
Procurement Financial Analysis
Eugenia Yau P.Eng
Senior Associate - Telecom Procurement and Financial Analysis
Telecommunications - Contact Center
Procurement Financial Analysis
Eugenia provides comprehensive telecommunications solutions and analysis, combining knowledge in voice and data networks, voice systems, voice processing, IVR, CTI, Call centers, RFP financial analysis, audits, long distance, tariffs, scanning, office systems, electronic billing and telecom management tools.
Eugenia holds a BASc. (Engineering Science - Electrical), University of Toronto, Ontario and is a member of the Professional Engineers of Ontario.
Helga A. Egan
Senior Consultant - Telecom, Contact Center and
Carrier Services
Telecommunications Analysis,
Telephony Software Specialist and Design,
Contact Center, Carrier Services, Project Management
Former Bell Canada technology professional for over 25 years, Helga Egan has designed, configured and managed the implementation of hundreds of complex telecommunications carrier services and contact center solutions during her career in telecommunications including solutions for Mitel, Nortel and recently Cisco on-site and cloud telephony systems. She has also completed numerous complex network designs in 9-1-1 and SIP technologies for a broad range of government and enterprise organizations.
Helga has certificates as Cisco CM & CME, Mitel Certified Software Specialist and college certificates in Financial Planning, Marketing and Advertising.
Matthew Clulow
Senior Associate - Video - Digital Marketing
Video Strategy, Design and Production aligned to corporate marketing strategies
Former Advertising Manager of Canadian Tire, Matthew provides digital marketing, video production, content creation and video strategies for business and industry clients. He has also assisted FOX GROUP Media develop its video strategy and content.