Respected Senior Digital Technology Advisors and Designers in Next Generation Communications Technology and Innovation
Technology Strategy, Architecture, Design and Procurement Services in NG9-1-1, Internet of Things, Unified Communications, Telecommunications, Contact Centres and Networking
FOX GROUP News & Blog Items
Experienced Senior Digital Technology Advisors who provide objective insight and analysis leveraging our real world experience, tools, methods and technologies that we use every day!
ePROcurement RFPs Automated Communications Oriented Technology Acquisitions
Using our proprietary RFP technical and financial applications, we help you acquire the right solution from the right vendors, aligned to your future business requirements.
Innovation and Technology Strategy
We work with business and IT leaders to develop next generation communications technology strategies to improve business results.
CSPS provides 7 x 24 voice suicide prevention and support to the people of Canada. They also provide text support 4 p.m to 1 a.m. and will provide chat in the future as funding increases. We are proud to have helped design and deploy this award winning world's first voice, text and chat national suicide helpline.
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Objective, honest and professional, ethical consultants who strive to deliver value for all of our clients with a track record of on-time, on budgets that stand the test of time!
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Average $10-30M per year in technology spend influence for data, voice, video, UC, contact centre products and services
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Decades of real-world experience designing and managing voice, data and contact centre technology environments.
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Long standing senior level relationships to all leading vendors, product development strategies and future directions.
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We invest significant amounts of time and effort to keep all of our FOX professionals up to date and current on all of the leading vendor services, offers and benchmark pricing.
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Structured, mature procurement RFP methodologies, tools and templates with technical and financial analysis expertise to work with our clients to help them select the right vendors to deliver positive business results
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30+ years helping distributed technology dependent organizations acquire, deploy and manage communications technology projects
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Culture of total FOX team to provide objective, ethical consulting and develop and sustain successful relationships with everyone we work with!
Why choose FOX GROUP?
FOX GROUP in the Community
FOX GROUP is a proud member of various professional, business and community organizations listed here.
We believe it is important to not only be involved in industry, technology and business associations to keep up-to-date, but that it is also important to give back to the local communities and charities in which we live and work.
Corporate and Community Charities
I Love Thorndale unites the numerous community organizations and business to provide an amazing community to live, work and play! We are proud to be a business member of ILT!
Professional and Government Membership and Sector Committee Participation
Our Clients Comment
PBX Replacement, Contact Centre Requirements, including IT/UC Integration, RFP Design, Analysis, Contract Negotiations and Implementation Assistance "When our telephony systems and call centre technology experienced functional issues, we accelerated its quest to replace it. FOX GROUP's dedication to understand how we operate was paramount to our telecom project's success. They have been professional, insightful, adaptable and provided much need expertise, all on budget and on time."
Network and Telecom Strategy, Vendor Negotiations, Contact Centre Assessment, Wireless Vendor Analysis "I had the pleasure of retaining the FOX GROUP (and Roberta Fox) a few times while I served as the Chief Information Technology Officer with the Region. Her and her team's professionalism, great attitude and comprehensive knowledge not only of the telecommunication business but her creative ways of transferring that knowledge to me and my staff was incredible."
ICT/UC/VoIP Strategy, Technical, Financial Investment and Future IT Operational Requirements "I found FOX GROUP a pleasure to work with. They were flexible with the statement of work and were happy to remove or add items but ensuring that we knew the areas that were important and that we should leave as is in order for us to have a successful engagement and get the information we required. Their tools are invaluable, i.e. the technical work book, telecom survey and vendor pricing analysis."
PBX Replacement, Contact Centre Requirements, including IT/UC Integration, RFP Design, Analysis, Contract Negotiations and Implementation Assistance "When our telephony systems and call centre technology experienced functional issues, we accelerated its quest to replace it. FOX GROUP's dedication to understand how we operate was paramount to our telecom project's success. They have been professional, insightful, adaptable and provided much need expertise, all on budget and on time."
Association of Public Safety Communications Officials Canada
National Emergency Number Association
Municipal Information Systems Association
Multiple NG9-1-1 Emergency Services Working Group Committee Members
York Region Character Council
To contact us: Email: info@foxgroup.ca Call: 1.289.648.1981 Text: 416.209.7369