Consultants, Analysts and Publishers in Telecommunications, Networking & Call Centres

Knowledge + insight + creativity = Real results for our clients

Toll Free: 1.866.FOX GROUP (369.4768)

FOX GROUP "In the news...."

FOX GROUP professionals regularly participate in TV, radio and media venues such as CBC Fortune Hunters, CTV BNN, CBC Radio, Edmonton Journal, Winnipeg Journal, London Free Press, Vancouver Sun, etc.

They regularly write for or are interviewed for print and digital publications such as Backbone, CIO Canada, Communications Week International, Computing Canada, IT World, Network World, Canadian Dealer New, to name a few. They regularly comment or provide guidance on telecom, networking, call centre, mobility/cellular/wireless, telework and virtual workplace trends for end customers, carriers and manufacturers. They have a unique ability to 'de-mystify' complex technology for the every day Canadian business person.

Episode aired 24 Jan 09, Episode 3 - Cell Phone Phrenzy Roberta Fox

left to right - Roberta Fox, Senior Partner, FOX GROUP + John Albright, Blackberry partner fund

Roberta Fox has over 25 years of experience working in the technology industry in Canada and the US. She was recently selected for inclusion in the upcoming 2006/2007 “Women in the Lead” directory, a Canadian publication of the top 600 Canadian Women potential board of director candidates.

In 2000, Roberta formed FOX GROUP Consulting. The FOX GROUP team of experienced management and technology consultants provides consulting and analysis services to leading large telecommunication-dependent enterprises, carriers and manufacturers.

John Albright is the managing partner of the Blackberry Partners Fund, a $150 million venture capital fund focused on applications and services including mobile commerce, media and entertainment, and lifestyle and personal productivity applications for the BlackBerry and other mobile platforms.

Roberta and John's Tips of the Week

Take advice in areas outside your expertise. If you have little business experience, surround yourself with experts and former entrepreneurs who understand pricing and market strategies. Building a product and building a business are two very different things!
Pay attention to hot trends on other platforms. There can be a lot of spillover from one platform to another. If it's hot on the web right now, try the same idea on a cell phone! There's a good chance it will get the same response from consumers.
Don't ignore potential markets. Consider the various types of consumer that could benefit from your product. What is useful for an individual could be just as useful for a business, and vice versa. Cater to both groups and you could increase your sales.

June 16th, 2008 - FOX GROUP Publishing Media Sponsor at 7th Annual Canadian Telecom Summit

FOX GROUP Publishing provided Internet news updates from Canadian Telecom Summit, the premier International Telecom Event, co-sponsored by leading industry experts Michael Sone & Mark Goldberg.

Roberta Fox, Editor in Chief, FOX GROUP Publishing and Senior Partner of FOX GROUP Telecom Consulting attended this premier Telecommunications Industry Event. She interviewed some of the leading vendors and provide highlights of what are the top trends for 2008 in telecom, convergence and wireless technologies and what it all means to Canadian end user organizations. Click here to view the abstract of this eminent three day national conference. Telecom Summit Video

November 15, 2007 - FOX GROUP wins 2007/2008 "ENTREPENEUR OF THE YEAR" with local Chamber of Commerce

FOX GROUP Telecom Consulting has been selected by the East Gwillimbury Chamber of Commerce as the 2007/2008 Entrepeneuer of the Year Award. This award recognizes businesses that show leadership, innovation and promote business within East Gwillimbury and York Region.

"As relative newcomers to the East Gwillimbury area, we are proud to be honoured by our peers and the business community of East Gwillimbury for this award" said Senior Partner, Roberta J. Fox.

"Mount Albert, a part of East Gwillimbury offers the best of all everything that enables us to live and work. It offers a great business and social community, rural open fields, easy public and road transportation to downtown core, and particularly suprising we also have great high speed Internet and wireless faciliies to run our telecommunications technology consulting practice from. This combination provides a great place to live and work with our national and international clients", said Fox.

September 1, 2007 - New voices to be heard in the telecom media space - new bi-weekly "TELECOM DISPATCH" E-Newsletter - FOX GROUP announces its expansion into the telecom media space with the creation of FOX GROUP Publishing & Media. "We've gathered the country's best, brightest and most outspoken consultants, analysts and journalists to write columns and give readers the deep analysis they've been wanting for so long", says Roberta Fox, Senior Partner.

"Our customers have been telling us that they want expert opinions about the industry and the various technology trends and what it means to them", says FOX GROUP Senior Partner & Editor-in-Chief, Roberta J. Fox.

We also want to change the rules of how vendors and customers share information, and learn about how to successfully supply next-generation telecommunications technologies to get real business results", say Fox.

We will be commenting on a broad range of telecommunications and technology topics such as:

VoIP, mobility, wireless, network security, telecommunications
Call centre and technology management issues for Canadian enterprises.
Regulatory and industry changes within the telecommunications manufacturers, suppliers and integrators;
What these issues, trends and happenings mean to the suppliers and theiir customers.

The new publication is free to subscribers and the first issue was released September 21, 2007.

May 8, 2007 - Roberta Fox interviewed for BNN on "Belus merger.....what does it mean for customers" - Roberta Fox was interviewed on Business Network News (formerly Report on Business) to provide the customer perspective on the possible challenges, pitfalls and benefits that a Bell/Telus merger would mean for Canadian customers.

March 30, 2007 - FOX GROUP nominated for First Annual York Region Character Community Business Award - Roberta J. Fox of FOX GROUP Telecom Consulting was nominated for the First Annual York Region Character Community Business Award. The Mission of the Character Community is to work together to strengthen the character development of individuals, organizations and businesses within York Region. They promote core, universal ethical values as the basis to good character.

"I am proud that we were nominated for this inaugural award. It highlights the importance of ethics and values in providing trusted consulting advisory services to our industry and enterprise customers", stated Roberta Fox, Senior Partner, FOX GROUP at the first annual York Region Character Community Awards which were held at Markham Theatre March 29, 2007.

March 13, 2007 - Wireless Number Portability Comes to Canada .....CBC Radio, CBC Morning & BNN TV Interviews - March 13, 2007 - Roberta Fox participated in eleven coast-to-coast radio interviews for local CBC Stations to help consumers and business customers understand their choices, options and benefits of moving from one cellular provider to another related to the March 14th availability of number portability.

March 19, 2007 She also was interviewed on the CBC Morning Show highlight the steps, opportunities and challenges that Canadian consumers and businesses can expect with the new number portability options. "We are exciting about finally being able to have the ability to change our wireless and wired providers to fit the best price plans, programs and services for our consulting practice. We also believe that the ability to change from wired to wireless and vice versa will have an overall positive effect to encourage competition and innovation". Further information is available at www.wirelessportability.ca.

September 26, 2006 - Roberta J. Fox, Senior Partner, FOX GROUP was recently selected in be included in the prestigious 2006 Canadian "Women in the Lead" Directory - Women in the Lead / Femmes de Tête is a 930-page national directory of more than 600 women whose professional expertise and experience recommend them as candidates for corporate board appointment.

It has been assembled, edited, and published by Doreen McKenzie-Sanders, C.M., an award-winning editor and former journalism professor who has had a long career in the field of business writing and publishing. Women based in Quebec have their résumés appearing in English and French.

This third edition of the directory provides a unique source of untapped talent for those seeking people highly qualified for board appointment. They will find it timely, informative, and exceedingly useful in their search.

Note: Roberta is included in the 2008-2009 Women in the Lead directory.

May 2005 - Roberta J. Fox, Senior Partner, FOX GROUP was recently nominated for the "Top 100 Women in Canada". Roberta J. Fox, Senior Partner, FOX GROUP Consulting was recently nominated as a candidate for the "Top 100 Women inc Canada" in the entrepeneur category.

Policies and Guidelines

Our privacy and anti-spam policy: We will not knowingly give your e-mail, mailing or other contact details to any other party, unless authorized by our readers or if required to do so by a Court of Law. You can manage your own subscription by choosing to unsubscribe which disables our ability to send unwanted emails to the unsubscribed address. If you prefer not to provide your email address to us, you will be able to read the TELECOM DISPATCH once it is posted on our web site in the future. The e-newsletter company we use for the TELECOM DISPATCH distribution iContact abides by the United States CAN SPAM Act, effective January 1, 2004. We are required to authorize and commit that we agree with their policies prior to the distribution of each issue of our e-newsletters. As a TELECOM DISPATCH or future FOX GROUP Publishing publication subscriber, you will receive regular issues and any extra issues that may be published to respond to urgent technology or industry issues that we believe will impact our readers. We commit to limit the additional email updates to no more than 4 e-mails per year announcing other offers or services for readers.

Code of ethics and conditions of use: Our code of ethics and conditions of use: As members of the Canadian Telecommunications Consultants Association (www.ctca.ca), We agree and abide by their Code of Ethics and Professional Conduct as stated on CTCA web page. The information, data and sources listed on this publication have been obtained from sources we believe are reliable, accurate and functioning. FOX GROUP Publishing makes no representation, warranty or accepts liability for any reason related to accuracy, completeness, adequacy or functionality (related to url links and appropriate content). Opinions express are based on our experience, knowledge and interpretation of available information and may be subject to change and/or deletion from archives. If expert advice on any subject matter, topic or contact is required, the services of an applicable competent professional should be obtained.